Samsung Blu-Ray Players Are Getting Stuck in Endless Startup Loops and We Don’t Know Why

Samsung Blu-Ray Players Are Getting Stuck in Endless Startup Loops and We Don’t Know Why

Illustration for article titled Samsung Blu-Ray Players Are Getting Stuck in Endless Startup Loops and We Dont Know Why

Advise: Jung Yeon-Je (Getty Photos)

If your Samsung Blu-ray participant randomly started going on the fritz, you’re no longer alone. This week, hundreds of customers reported experiencing bugs that rendered their devices unnecessary, and what’s inflicting the field stays unknown.

Based fully on several reports that flooded Reddit, ZDNet, Twitter, and Samsung’s dangle increase forum, owners whinge that their Blu-ray gamers modified into stuck in an unending initiating-up loop after being grew to modified into on. Others reported that their dwelling theater methods beget stopped responding to button commands, begun shutting down seconds after booting up, or started making uncommon buzzing noises as if attempting to read a disk, even in cases the keep there wasn’t one inserted.

Reports of these considerations began cropping up on Friday, per ZDNet, and beget continued to pop up at some level of the weekend. The topic doesn’t seem like contained to at least one model either, as customers beget reported experiencing it with the BD-JM57C, BD-J5900, HT-J5500W, and diverse variations from Samsung, per Digital Trends. One person posted a video of their Blu-ray participant getting caught on this reboot loop, which it’s doubtless you’ll try underneath.

Samsung did now not right away answer to Gizmodo’s quiz for insist, however a buyer carrier representative spoke back to complaints posted on its community forum and said the company is investigating the field.

“We are responsive to customers who beget reported an field with boot loops on some Blu-Ray gamers and we’re looking into this further. We can put up an substitute right here on this thread when now we beget extra knowledge,” wrote a Samsung community supervisor.

Barring any solid explanation, customers are posting their very dangle theories for why this computer virus would beget an mark on so various Samsung’s devices right away. Some beget speculated that a nasty firmware substitute could need crashed the methods, however ZDNet posited that the possibly perpetrator is an expired SSL certificate. It acts as a link within the chain that enables Samsung’s Blu-ray gamers to glue to the company’s servers, which would video display why the field looks to be showing up on bigger than accurate a single model.

G/O Media could fair acquire a price

As of scripting this, it looks doubtless that Monday could perchance be the earliest we glance Samsung push out a repair, though there’s constantly the probability that the field’s extra sophisticated than speculators predict so it could dangle longer. My condolences to someone who planned on curling up with a valid film this weekend.